Yes, we have delivery. We send equipment via Yandex.Go service starting from the 4th order. You can check the details of delivery with managers by phone.
Do you offer delivery on your first order?
No, we do not offer delivery for the first order.
Why does the website say that the equipment is in stock, but when I come to the office, it is not there?
The website indicates the availability of equipment for rent, i.e. in a specific city you can rent equipment. However, since we are a pick-up point, the equipment itself may be on hand, being repaired or in another branch, and may not be available at the current time. Therefore, we always ask you to choose dates in advance and book equipment as early as possible.
Is it possible to rent for half a shift?
The minimum rental period is 1 shift (24 hours). You can return the equipment earlier, but the cost of the order will not change.
I don't have a passport, military ID, or driver's license for a pledge document. What should I do?
If your application is approved against a document deposit, but you cannot provide any of the possible documents, then you can also provide a deposit for the equipment or your own equipment, equivalent to the one you are renting, as a deposit.
Why is the monetary one so big? Is it possible to do without it?
The cash deposit is formed based on the estimated cost of the equipment. We understand that sometimes these are unaffordable amounts, so we have introduced the "Support" service, thanks to which you can take the equipment without a deposit. For more information about the service, contact the managers by phone.
Is it possible for someone else to pick up the order instead of me?
If this is your first order, unfortunately another person cannot pick up the equipment for you. After the first order is delivered, you will be able to personally write a power of attorney together with an authorized person in our office so that all subsequent orders are picked up by an authorized person.
Can another person return the equipment instead of me?
Yes, we can, but we will not be able to return the security document or security funds to the person who returns the equipment for you unless a power of attorney is written for him (notarized or written in our office in your presence and the presence of the authorized person).
What are the payment terms and conditions for order issuance?
For the first order, the invoice must be paid before the rental day. The order is shipped only after full prepayment is received. Starting from the second order, payment after the rental is possible.
Do you use electronic document management (EDM)?
Yes, we use EDM. Through electronic systems, we exchange contracts, closing documents, and other necessary documents.
Do you work with VAT?
Yes, we work with VAT. The VAT amount is already included in the rental cost.
What are the terms of cooperation with authorized representatives?
If the General Director or Individual Entrepreneur is unable to personally pick up the order, it is necessary to issue a power of attorney for the employee who will be responsible for picking up the order, signing contracts, and performing other actions related to interaction with our company.
The original power of attorney and the employee's passport must be provided when picking up the equipment. The power of attorney remains with us until its expiration date.
You can review the power of attorney form at the following link
Is it possible to conclude a framework agreement?
Currently, the framework agreement is under development.